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Product info

Does CBD have any side effects?

Despite numerous studies on a wide variety of CBD dosages and methods of application, no side effects have been reported.

Are hemp and cannabis the same?

Although they belong to the same genus of plants, hemp has been selectively bred to maintain a minuscule THC content. Hemp has no psychotropic or intoxicating effects—it cannot get you high.

Can you get high from CBD oil?

No, it is not possible to get high from CBD oil—as long as it does not contain any psychotropic compounds (THC).

What is the best way to use AKAU CBD oil?

Some people use the oil as a topical, applying the product across damaged or inflamed regions of skin.

How many CBD oil drops should I use each time?

Unfortunately, we cannot offer advice regarding CBD dosage. The dose is dependent on many factors such as weight, height, sex, specific condition, and pain intensity. The average dose is 3–4 drops, 2 times per day.

Is AKAU CBD oil lab tested?

Yes, we test and monitor AKAU CBD oil throughout its production process to ensure the utmost safety and quality. Results are verified by an independent third party organisation.

How do I store AKAU CBD oil?

Light, heat, and air exposure all play a part in the breakdown of natural cannabinoids like CBD, so it is important to defend against them. A kitchen cabinet or desk drawer fully meets these requirements. The temperature of the storage environment should be between 6–20°C.

Can I keep AKAU CBD oil in the fridge?

Yes, CBD oil can be kept in the fridge for an extended period of time. Lower temperatures can affect the color and viscosity of the product. There might be some precipitation (looks like flakes falling out of the oil), but it will go away when it is back at room temperature. There is no loss of potency, and it won’t damage the product.


Can you overdose on CBD?

No, an overdose on CBD Oil is highly unlikely and at worst, would result in drowsiness or nausea. As a company recommendation, we recommend that our customers don’t take more than 100mg a day. As a global approach, we recommend, “starting low and going slow” to find your personal preference.

Why is my tincture cloudy/separating?

Oil-based products will naturally separate or change consistency over time. Research proves, that even with cloudiness in the CBD oil, the turnout of the product can have a wonderful effect. In some instances, when a CBD bottle has been in a room with constant air conditioning or cold temperature in general this can happen. Remember to shake well before each use.

How do I store my CBD?

For care and maintenance of your tincture, always shake before use and keep out of direct sunlight. Once opened, your oil will last 60 days without refrigeration. If you wish to use your oil after this time period, place it in the refrigerator to preserve freshness. The cooler temperatures help protect essential terpenes and cannabinoids. However, your oils will separate and become cloudy but have no effect on the efficiency of the product.

Order & Payment

Can I order products from outside of Europe?

No, we do not ship any parcels outside Europe.

Shipping & Delivery

Are AKAU shipments insured?

AKAU shipments are not insured. If you would like your order to be insured, please contact our customer service team at [email protected]

Can you ship anywhere in the European Union?

Yes, we can ship anywhere in European Union.

Does AKAU offer free shipping?

Yes, AKAU offers free shipping on all orders over 60€ in European Union.

How long will it take to prepare my order?

AKAU items are prepared and shipped within 2-5 business days. You can pay for faster shipping or you can place an order over 60€ to receive free shipping. All shipments are dependent on where you are located in the EU. When you place an order, it is our goal to get our product to you as fast as possible.

I didn't receive my order?

If you did not receive your order, contact our customer service team as soon as possible at [email protected]

What do I do if I have questions or need to make changes to my order?

For questions or specifications before an order is placed, leave a comment in the notes field of your order. If you’d like to make changes to an order that has already been placed, reach out to customer service as soon as possible at [email protected]

Will tracking information be included with my order?

Once your order has shipped, you’ll receive a confirmation email containing your tracking number. If you have not received this email, contact our customer service team at [email protected]